Era3 Ltd

Terms of use

Our terms and conditions comply with UK legislation and are designed to ensure that our customers can shop easily and with confidence with era3.co.uk.A fully secure online purchasing experience.

These terms and conditions only apply to web site sales.

Pricing

All prices are in  sterling and inclusive of VAT.  Era3 Delivery charges are charged at royal mails costing, there are no hidden extras at the checkout ,what you see is what you see at the begining. Any exceptions will be clearly marked on the website where relevant. Prices may be subject to change without notice, but we will only alter the price after we have confirmed your order, if it is to your benefit.

Foreign customers

Whilst this website is designed with UK customers in mind, we welcome enquiries from customers in other countries. Prices include UK Sales Tax (VAT), currently at 20%, which may not be payable by foreign customers; however, additional delivery charges will usually apply. Please call us  and we will do our best to assist you in any way .Era3 will not take any responsibility for charges made at customs in there own country,Pls make sure you clarify all the costs incurred before purchase, Era3 will in no way take any responsibilty for any hold ups or non delivery of your shipment outside of our uk mainland shipping conditions.

Payment

You may pay by any major credit card or debit card if ordering by telephone, or by cheque, UK postal order or money order if ordering by post,and now we also have PAYPAL CHECKOUT. Please do not send money (notes) in the post. If you choose to pay by credit/debit card, we will only charge your card upon despatch of goods. If you choose to pay by cheque, your cheque will not be shipped until your cheque has cleared in full. (This normally takes approx five working days).

Product availability

Items shown on this website may not always be in stock. If any of your chosen items are not in stock, you will be advised online of our best estimate of availability and delivery date at the time you place your order. Please note that an indication of such dates is an estimate only, may be subject to change without notice, and does not constitute a contractual obligation by Era3 to supply goods by a certain date. However, if availability is unduly delayed, we will use our best endeavours to keep you informed.

Product images and descriptions

Please note that the colour of images shown on this website may be affected by the technology used to access it. Whilst we do our best to faithfully reproduce colours, some variation may occur.

Accepting orders and security

When you place an order, either by telephone or in writing, we will treat it as an offer to buy. If we accept your order, we will send you a confirmation e-mail with your order number, at which point we make a legal contract with you. However, we will be entitled to refuse to accept your order if we feel it necessary, in which case we will e-mail you as soon as we can to let you know.

When you receive your e-mail confirmation, you will have an opportunity to check the details and correct any errors.

In deciding whether to accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make with various agencies, to confirm your identity. This assists us to protect you and us from fraudulent transactions. If we decline your offer on security grounds we may contact you to seek an alternative payment method.

Delivery

All Era3 uk customers enjoy the Free Shipping experience ,so no need to worry about this part of the sale .FREE SHIPPMENT.

All orders placed outside of the UK ,Do not include FREE SHIPPING .Shipping charges will be displayed at final checkout depending on your desitination. Pls See at the checkout.

Cancellations

You may cancel the contract under the Distance Selling Regulations by notifying us no later than 7 working days after reciept of goods that you are cancelling the contract.  If you cancel the contract under the Distance Selling Regulations, you must take reasonable care of the goods from the time you receive them until you return them to us.  If you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense. If you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.

Transit damage

All goods are examined in detail by ourselves prior to despatch to ensure that they leave our warehouse in perfect condition. .

Faulty goods

No warranty is made in respect of commercial rather than domestic use. If your goods develop a fault within 7 days of delivery, the goods may be returned for either refund in full, or replacement. These promises do not apply to faults caused by accident, neglect or misuse.

Pls note that we cannot for health and hygiene reasons accept any returns that have been opened in any form or shape.

Any unopened products will be accepted.

Legal

Sales on this web site are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these terms and conditions and no amendments will be accepted by us. These terms and conditions do not affect your legal rights.

These terms and conditions only cover the Era3 web site. Any other web sites to which you link from this site may be governed by their own terms and conditions. We accept no responsibility or liability for the content of web sites which are not under our control.

We are required by law to tell you that sales can be concluded in English only and that we do not file copies of customer contracts.

Era3.co.uk is a trading name of era3 Ltd ;1St Floor , Rosewood House/ , Rosewood Business Park, St James Road, Blackburn, Lancshire, BB1 8ET.

We do not guarantee that this web site will be compatible with all customers computers.

Copyright

era3 owns the copyright in all materials on this site, which may be used, downloaded, copied, reproduced, republished, posted, broadcast, transmitted or linked only for your own personal and non-commercial use. You agree not to adapt, alter or create any derivative work from any material on this site, or to restrict or inhibit the use or enjoyment of this site by anyone else. It is not permitted to create any link to or from this web site without our prior written consent.

 
Page updated 5th Jan 2016, 17:39
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© 2017 Era3 Ltd . All rights reserved.
http://era3.co.uk/terms.html

Page updated 5th Jan 2016, 17:39